Legal
Refund & Cancellation Policy
Clear terms for bookings and services arranged through Diamond Rez International.
Last updated: October 2026
01Villa & Rental Bookings
- A 50% deposit is required to secure reservation dates.
- Cancellations made 30 or more days before arrival are eligible for an 80% refund, less processing fees.
- Cancellations within 30 days of arrival are non-refundable unless the dates are re-booked.
02Concierge & Transportation
Chauffeur and private transfer services require at least 48 hours' notice for a full cancellation refund.
03Retainer & Estate Management Services
Management services are billed monthly in advance and may be cancelled with 30 days' written notice.
Questions? Contact us at support@diamondrez.com.