Legal

Refund & Cancellation Policy

Clear terms for bookings and services arranged through Diamond Rez International.

Last updated: October 2026

01Villa & Rental Bookings

  • A 50% deposit is required to secure reservation dates.
  • Cancellations made 30 or more days before arrival are eligible for an 80% refund, less processing fees.
  • Cancellations within 30 days of arrival are non-refundable unless the dates are re-booked.

02Concierge & Transportation

Chauffeur and private transfer services require at least 48 hours' notice for a full cancellation refund.

03Retainer & Estate Management Services

Management services are billed monthly in advance and may be cancelled with 30 days' written notice.

Questions? Contact us at support@diamondrez.com.